Frequently Asked Questions
Everything you need to know about our high-performance sailing gear.
How do I choose the right size for my sailing jacket?
We recommend checking our detailed Size Guide located on each product page. Our gear is designed with an athletic fit to allow for layering; if you are between sizes, we suggest sizing up for better mobility.
What is the estimated shipping time for international orders?
Standard international shipping typically takes 5-10 business days. Expedited options are available at checkout for those who need their technical gear ready for upcoming regattas.
Are North Sails products covered by a warranty?
Yes, all our performance apparel and accessories come with a 2-year warranty against manufacturing defects in materials and workmanship from the date of purchase.
What is your return policy for performance gear?
We offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that customized team gear is final sale and cannot be returned.
How should I care for my Gore-Tex sailing trousers?
To maintain waterproofing, machine wash on a warm, gentle cycle with liquid detergent. Rinse twice and tumble dry on medium heat to reactivate the Durable Water Repellent (DWR) coating.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing on premium equipment.